Offer for the provision of services by the studio "KeyDress"
OFFER AGREEMENT
Public offer agreement for the sale of goods of the online store "keydressdesign.com" Individual Entrepreneur Ekaterina Valerievna Vasilyeva ORGNIP 322784700095954 INN 784805322738 hereinafter referred to as the "Seller", publishes a Public offer for the sale of goods based on samples presented on the official website. In accordance with Article 437 of the Civil Code of the Russian Federation (CC RF), this document is a public offer, and in the event of acceptance of the conditions set forth below, the individual accepting this offer pays for the Seller's Goods in accordance with the terms of this Agreement. In accordance with paragraph 3 of Article 438 of the CC RF, payment for the Goods by the Buyer is an acceptance of the offer, which is considered equivalent to concluding an Agreement on the terms set forth in the offer. This Agreement for the provision of custom tailoring services is a public offer of Individual Entrepreneur Ekaterina Valerievna Vasilyeva, acting on the basis of the Certificate of State Registration of an Individual as an Individual Entrepreneur No. 1437435401, INN 784805322738, OGRNIP 322784700095954, hereinafter referred to as the "Contractor", which expresses the intention to conclude a public offer agreement for the provision of services (hereinafter referred to as the Agreement) with individuals and legal entities, individual entrepreneurs, hereinafter referred to as the "Customer", hereinafter jointly referred to as the "Parties", in the manner and on the terms provided for in this Agreement. The public offer agreement for the provision of custom tailoring services contains all the essential terms.

Terms and definitions used in the agreement
1.1. Offer - this public offer agreement for the provision of custom tailoring services, published on the Internet at: keydressdesign.com
1.2. Acceptance of the offer - full and unconditional acceptance of the offer by performing the actions specified in clause 1.10 of the offer. Acceptance of the offer creates the agreement.
1.3. Agreement - an agreement between the "Contractor" and the "Customer" for the provision of custom tailoring services, which is concluded by accepting the offer.
1.4. Customer - a person who has applied for the provision of custom tailoring services to the "Contractor" in accordance with the terms of this Agreement.
1.5. Contractor - provides custom tailoring services to the "Customer" under the Agreement.
1.6 Custom tailoring is the process of tailoring clothes according to the individual request of the "Customer" based on the samples presented in the catalog on the website keydressdesign.com. When ordering, the "Customer" is obliged to provide their measurements, color, style and article number of the selected model, as well as individual wishes for the product.
1.7 Application for custom tailoring is an application for custom tailoring completed on the official website of the "Contractor" or in email correspondence through the manager.
1.8 Personal account is the personal page of the "Customer", which they create on the official website of the "Contractor". In this case, access is provided by the "Contractor" creating a login and password, known only to them and not subject to disclosure to third parties, including the "Customer".
1.9 Website – an information resource of the “Contractor”, located on the Internet at: keydressdesign.com
1.10 Acceptance of the terms of the Agreement – the actions of the “Customer” to accept the terms of this Agreement are expressed in a request for the size and entering personal data (size and phone number). When going to the official website of the “Contractor”, the “Customer” is obliged to familiarize themselves with the terms of the presented offer agreement. After familiarization, expressing consent to the terms specified in the offer, the “Customer” makes a request for the size on the website. Also, sending an application for custom-made clothing through the manager of the “Contractor” is considered acceptance of the offer agreement.
1.11 Manager – an employee of the enterprise who accepts applications from “Customers” by accepting calls and messages from messengers or e-mail.
With these actions of the “Customer”, acceptance of the terms of the agreement is considered to have taken place, and the agreement is considered to be concluded by the “Parties”.
1.12 Payment date – receipt of funds to the current account of the “Contractor”.
1.13 Product – clothing sewn according to the individual request of the “Customer”.

Subject of the Agreement
2.1 The subject of this public offer agreement is the provision of custom tailoring services by the "Contractor" in accordance with the application of the "Customer" completed and sent on the official website of the "Contractor" keydressdesign.com
2.2 The "Contractor" undertakes to provide custom tailoring services to the "Customer" within the time period specified in the agreement and based on the application.
2.3 The "Customer" is obliged to make payment in compliance with the form and procedure for settlements and perform all necessary actions in accordance with this public offer agreement.
Procedure for interaction between the parties.
3.1 The "Customer" intending to conclude a public offer agreement with the "Contractor" must accept the offer, in other words, perform the actions specified in paragraph 1.10 of the agreement.
3.2 The "Customer" provides the following information about itself on the website keydressdesign.com: contact phone number (mobile or landline). And also the model and size of the product that interested him. Subsequently, the operator contacts the "Customer" to clarify body measurements, delivery address and invoice. If necessary, the "Customer" can provide additional information. All dialogues with the operator are recorded to prevent inaccuracies in the measurement indication. 3.3 The "Customer" personal account is intended for storing an archive of applications, receiving notifications about the readiness of products, sending them to the address specified by the "Customer" and providing access to the available services of the site. At the same time, the "Customer" understands and agrees that when registering a personal account on the "Contractor" website, only the "Customer" knows the login and password for using the account and is responsible for disclosing this data independently. The "Contractor" does not store the credentials of the "Customers". 3.4 The "Contractor" manufactures products based on the data provided by the "Customer". The "Contractor" carries out individual tailoring of clothes from its own material and accessories. 3.5 The "Customer", when forming an application, pays the cost of the ordered services of the "Contractor" by bank transfer via the generated link with the received invoice.
3.6 After 100% payment of the invoice via the link by the "Customer", the "Contractor" carries out individual tailoring of clothes based on the data provided by the "Customer".
3.7 The term of provision of services for each application of the "Customer" is agreed upon by the "Parties" individually and, depending on the complexity, can be increased.
3.8 Images of the Products presented on the Site are for reference only and cannot fully convey reliable information about the properties and characteristics of the Product, including color, size, style, shape. In this regard, if necessary, you should consult with the operator by contacting the contact information indicated on the Site.

Rights and obligations of the Contractor.
4.1. The "Contractor" has the right to:
4.1.1 At its own discretion, change the cost and terms of provision of services. In this case, the "Parties" are guided by the fact that the new cost does not apply to services already paid for by the "Customer".
4.1.2 Require the "Customer" to make timely and full payment for the services rendered by the "Contractor" in accordance with this Agreement;
4.1.3 Involve third parties in the performance of the Agreement, while remaining responsible to the "Customer".
4.1.4. The "Contractor" has the right to record telephone conversations with the "Customer". In accordance with paragraph of Art. 16 of the Federal Law of 27.07.2006 No. 149-FZ "On Information, Information Technologies and Information Protection" the "Contractor" is obliged to ensure:
- prevention of unauthorized access to information and (or) its transfer to persons who do not have the right to access information;
- timely detection of facts of unauthorized access to information;
- prevention of the possibility of adverse consequences of violation of the procedure for access to information;
- prevention of impact on technical means of information processing, as a result of which their functioning is disrupted;
- constant monitoring of ensuring the level of information security. Telephone conversations may also be recorded for the purpose of quality control.
4.2 Obligations of the "Contractor":
4.2.1 Strictly comply with the terms of this Agreement.
Rights and obligations of the Customer.
5.1 Obligations of the "Customer":
5.1.1 Before taking actions aimed at concluding the Agreement, familiarize yourself with the content and terms of this public offer agreement, prices and conditions located on the "Contractor's" website.
5.1.2 Strictly comply with the terms of this Agreement.
5.1.3 Provide the "Contractor" with the information requested by it, namely: your measurements, the color of the selected product, style, model, individual wishes, as well as other data necessary for the "Contractor".
5.1.4 Agree with the "Contractor" on the material, fittings of the product, as well as other data necessary for individual tailoring of clothes according to the specific parameters of the "Customer".
5.1.5 Pay for the services of the "Contractor" in the manner and within the timeframes stipulated by the Agreement.
5.1.6 Provide the "Contractor" with reliable information necessary for the fulfillment of obligations under the Agreement.
5.1.7 The "Customer" has read, agrees and confirms upon entering into the agreement its desire to enter into it, and also understands that upon entering into the agreement it acquires obligations arising from the agreement on the basis of Art. 421 of the Civil Code of the Russian Federation.
5.1.8 The "Customer" has read, agrees and confirms that on the basis of Art. 309, 310 of the Civil Code of the Russian Federation, obligations must be fulfilled properly in accordance with the terms of the obligation and the requirements of the law. Unilateral refusal to fulfill an obligation and unilateral change of its terms are not allowed.
5.1.9 The "Customer" has read, agrees and confirms that on the basis of Art. 26.1 of the Law of the Russian Federation dated 07.02.1992 No. 2300-1 "On Protection of Consumer Rights", the "Customer" has no right to refuse a product of proper quality that has individually defined properties if the specified product can be used exclusively by the "Customer" purchasing it.
5.1.10 The "Customer" has read and agrees that, based on paragraph 5 of the List of non-food products of proper quality that cannot be returned or exchanged for similar products of a different size, shape, dimensions, style, color or configuration, approved by the RF Government Resolution of 19.01.1998 No. 55, including sewing and knitted goods (sewn and knitted underwear, hosiery), finished products are not subject to exchange or return. 5.1.11 The "Customer" has read and agrees that, in accordance with GOST 12566-88, finished products may contain permissible deviations.

Price and payment procedure of the "Parties".
6.1 The cost of the "Contractor's" services under this agreement is determined specifically for each application for each "Customer", based on the volume of services, cost of materials and other components.
6.2 Payment to the "Contractor" is made by bank transfer via a link generated by the operator.
6.3 The cost of services generated on the website may be changed by the "Contractor" unilaterally without notifying the "Customer". These changes are posted on the website and come into force immediately after posting. At the same time, the new cost does not apply to services already paid for.
6.4 The "Contractor", in agreement with the "Customer", may change the formed price, either up or down, due to variations in complexity, volumes, terms and other conditions.
Duration of the agreement.
7.1 The Agreement is considered concluded and comes into force from the moment the "Customer" performs the actions specified in paragraph 1.10 of the Agreement and is valid until the "Parties" have fully fulfilled their obligations.
7.2 The obligations of the "Contractor" are considered fully fulfilled at the time of transfer of the finished product to the "Customer".
7.3 The obligations of the "Customer" are considered fully fulfilled upon full payment of the funds specified in the order.
Return of the product.
8.1 In case of delivery of an order of inadequate quality, the "Customer" has the right to refuse the product at the time of delivery and immediately notify the "Contractor" by phone +7 (707) 615-05-77 or by email info@keydressdesign.com
8.2 The presence of holes or snags on the product is considered inadequate quality. In this case, the product is subject to return or exchange for a similar product of adequate quality. The "Customer" sends such product by mail or courier service, or delivers it in another way to the "Contractor" at the address: St. Petersburg, Latyshskikh Strelkov Street 17
8.3 The following must be attached to the returned product:
- an application for the return of the product in free form with the mandatory indication in the application of the contact information of the "Customer", matching the information specified when ordering, the name of the returned product and the reason for the return;
The specified document must be provided to the "Contractor" in electronic form to the email address info@keydressdesign.com
8.4 In the event of a defect, the "Customer" is obliged to notify the "Contractor" within 3 (three) calendar days from the date of delivery of the product.
8.5 The period for consideration of the application for a refund for the product occurs within 10 (ten) business days (excluding weekends and holidays) and begins from the moment the "Contractor" receives the returned product. In this case, if the application is received from the “Customer” after 19:00 of the current working day or on a weekend or holiday, the moment of receipt of the application is considered to be the next working day.

8.6 It is necessary to take into account the specifics of purchasing goods remotely: it is impossible to see and evaluate all the advantages and disadvantages of a particular product. The color shade of the product may differ from that shown in the photograph, including this depends on the settings of your computer monitor. Different manufacturers do not always have the same shades of the same color, and, for example, the color red may differ from one manufacturer to another. Even with one manufacturer, the color shade may differ depending on the batch of goods, there may also be minor differences in the shade of the color of different parts of the same product. The indicated discrepancies in color are not a defect and are explained by the technological features of production. The characteristics, configuration and color scheme of the product may be changed by the manufacturer depending on the delivery series without prior notice.
Colors on the monitor may differ from real colors! The color of the material may differ in tone depending on the settings of your monitor! We have done everything possible to ensure that the colors of the products on the screen of your computer or mobile device correspond to reality. However, the colors on the screen may change depending on the settings of the color profile and monitor resolution. Therefore, when choosing a product, you cannot rely solely on the colors that you see on our website!

Liability of the "Parties".
9.1 The "Contractor" guarantees to provide complete and accurate information to the "Customer" within the framework of this agreement.
9.2 The "Customer" guarantees the completeness and accuracy of the information provided to the "Contractor" within the framework of this agreement.
9.3 The "Contractor" is not responsible for the information provided by the "Customer" in public form.
9.4 The "Contractor" is not responsible for the improper use of products purchased by the "Customer" on the basis of this Agreement.
9.5 The "Parties" undertake to keep confidential commercial, financial and other confidential information received from the other "Party" during the performance of this agreement.
9.6 The "Customer" confirms and agrees that before ordering the service, he/she was familiarized and informed in full about the quantitative and qualitative characteristics of the service, is solely responsible for his/her choice and confirms his/her consent to the provision of services and the absence of claims against the "Contractor" in the future.
9.7 During the waiting period for the finished product to be transferred to the "Customer", circumstances beyond the control of the "Contractor" may arise, as a result of which the transfer period of the finished product to the "Customer" is extended. Such circumstances include cases related to:
- a change in the terms of transportation of the finished product due to the fault of the transport company;
- a change in the terms of individual tailoring of the product due to volume and/or complexity;
- making changes to the individual application for the product being manufactured;
- lack of necessary materials, fittings in the warehouse.
In cases where such circumstances arise, they are perceived by the "Parties" as force majeure circumstances in accordance with Art. 401 of the Civil Code of the Russian Federation, and this is not an intentional or careless action of the "Contractor". In this case, the deadline for transferring the finished product to the "Customer" is postponed without the "Contractor" paying any material or other sanctions. The "Contractor", in order to fulfill the contract as soon as possible, undertakes to take all necessary measures for the proper execution of the contract, which will reduce the deadline for transferring the finished product to the "Customer". In the event of absence of the ordered Goods and (or) materials in the Contractor's warehouse, including for reasons beyond the control of the Contractor, the Contractor has the right to unilaterally and extrajudicially refuse to fulfill this Agreement (cancel the Order) in relation to the out-of-stock Goods with mandatory notification of the Customer.

Force Majeure.
10.1 Any of the "Parties" to this Agreement shall be released from liability for its breach if such breach was the result of force majeure circumstances arising after the conclusion of the Agreement as a result of extraordinary events that the "Parties" could neither foresee nor prevent by reasonable measures. Force majeure circumstances include events that the "Parties" cannot influence, such as: earthquake, flood, fire, hurricane, as well as riot, civil unrest, strike, acts of government bodies, military actions of any nature that prevent the performance of this Agreement, as well as power surges and other circumstances that lead to the failure of the technical equipment of any of the Parties to the Agreement.
Other conditions.
11.1 All appendices to this Agreement are an integral part thereof. In the event that the Agreement does not mention appendices, such appendices are considered an integral part thereof.
11.2 In the event of a change in the addresses, payment details, addresses and numbers of communication channels of the "Parties" during the term of this Agreement, the "Party" whose details have changed is obliged to notify the other "Party" in writing within 3 (three) business days from the date of such changes. The "Contractor" has the right to post information about the changes on the official website, without notifying the "Customer" in writing.
11.3 Each of the "Parties" is obliged to immediately notify the other of any events and/or circumstances known to it that may negatively affect the timely and proper fulfillment by this party of its obligations under this Agreement.
11.4 The "Contractor's" website keydressdesign.com and all its contents are the intellectual property of the "Contractor".

Please read the text of the public offer carefully, and if you do not agree with any clause of the offer, you have the right to refuse to purchase the Goods provided by the Seller and not to perform the actions specified in clause 2.1 of this Offer.

I agree with the agreement.